Effective Date: 09-10-2015
At iSHA technology Solution Pvt Ltd, we take pride in delivering high-quality software development services tailored to your specific requirements. We value transparency and fairness, which is why we have a clear refund policy as outlined below:
1. General Refund Terms
We offer refunds only if the project work has not been started by our development team.
Once the work has commenced—whether that includes planning, analysis, design, coding, or any deliverable—no refund will be provided.
2. Definition of Work Commencement
Work is considered to have started if any of the following actions have occurred:
Project requirements have been finalized and confirmed.
Initial research or planning has begun.
Any portion of code, design, or documentation has been created.
Developer hours have been allocated and billed against the project.
3. Refund Request Procedure
To request a refund before work has begun, please:
Email us at info@ishatechnology.com with your payment details and project reference.
Clearly state the reason for your refund request.
Requests must be made within 2 days of payment.
Refunds, if approved, will be credited within 7-10 business days via the original payment method.
4. Non-Refundable Cases
If any part of the project has been initiated or delivered.
If delay or dissatisfaction is due to incomplete or unclear requirements from the client.
For services involving third-party tools, licenses, or APIs procured on behalf of the client.
5. Dispute Resolution
We are committed to resolving any concerns amicably. If you are not satisfied with any aspect of the service, please contact us to discuss potential remedies before requesting a refund.
Contact Information
For any refund-related inquiries, contact:
📧 Email: info@ishatechnology.com
📞 Phone: +91 9372 77 88 55